Returns and withdrawal policy
We want you to be completely sure of your decision. These are the conditions that apply to hiring our personal training plans.
Right of withdrawal
You have the right to withdraw from your purchase within 14 calendar days of signing up, without having to give a reason, in accordance with the consumer legislation in force in Spain and the European Union.
Services that have already started
If you ask for the service to start before the withdrawal period ends, you must pay the proportional part of the service already provided up to the moment you tell us your decision. If the service has been fully provided and you have given your express consent, the right of withdrawal may be lost.
How to request a refund
Write to us through the Contact page stating your order number. We will reply within a maximum of 2 working days.
Refund
Once the request is accepted, the refund will be made within a maximum of 14 days using the same payment method you used for the purchase.